Returns and Shipping
Thank you for shopping at Rbee.
Please read the Return and Refund Policy of Rbee carefully.
We promise you to give your money back if the item you received is not as described or if your item is not delivered within Buyer Protection Period. You need to pay for the shipping and packaging. You can get the refund in 15 days after the claim process finishes.When we’ve gotten your arrival, we’ll discount you or credit your account.
Please keep in mind if you are returning any product:
- Any things returned must be in a similar condition in which you got them.
- For reasons of hygiene, the mark and the security seal must be preserved.
- When we get your bundle, we will review the state of the things before continuing to trade the size or repay the returned things. Remember that Rbee won’t acknowledge carriage due or payment on delivery and won’t pay the delivery or return charges.
When you first contact us please include the following information;
Your Name, Order Number, Product Name and Code, Picture of the fault and a Description of the fault.
Unfortunately, We don’t offer exchanges if you change your mind or the any size alteration.
You will get free shipping in Canada and your order will usually arrive in 2-29 Business days. Shipping time is mentioned on the product description page.
You will get a full refund under those circumstances:
- If your order does not arrive within the Buyer Protection Period ( 15-60 days ).
- If your item is significantly different from the seller’s product description, you can:
A: Return it and get a full refund, or
B: Get a partial refund and keep the item.
If you have any questions about our Returns and Refunds Policy, please don’t hesitate to contact us:
- By email: [email protected]